1. About Us
Ysabel’s Coffee (“we,” “us,” “our”) provides roasted coffee and related goods through our website, ysabelscoffee.com.
By purchasing from us, you agree to the terms below.
2. Orders & Payment
All orders are processed securely through our payment partners. Prices are listed in USD and may change without notice.
We reserve the right to refuse or cancel an order in the event of pricing errors, suspected fraud, or stock issues.
3. Shipping
Orders ship from Riverside, California. Shipping costs are calculated at checkout.
We aim to ship within 1–3 business days of your order. Delivery times may vary depending on the carrier.
Once shipped, title and risk of loss pass to you when the package is accepted by the carrier.
4. Returns & Refunds
Coffee is a perishable product, so we cannot accept returns or exchanges on bags that have been opened or used.
Unopened items may be returned within 14 days of delivery for a refund or replacement, provided they are in their original, sealed packaging.
If your order arrives incorrect, damaged, or defective, contact us within 7 days of delivery at help@yourshippingplace.com with your order number and photos of the issue. We’ll replace or refund the affected item.
You are responsible for return shipping unless the issue is our fault. Refunds are processed back to the original payment method once the return is received and inspected.
5. Product Information
We make every effort to ensure our product descriptions and images are accurate. Actual color and roast level may vary slightly.
6. Intellectual Property
All text, images, branding, and packaging design are the property of Ysabel’s Coffee and may not be copied, used, or distributed without permission.
7. Limitation of Liability
To the maximum extent allowed by law, Ysabel’s Coffee will not be liable for any indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount you paid for the product in question.
8. Governing Law
These Terms are governed by the laws of the State of California, and any disputes will be handled in Riverside County, CA.
9. Contact
If you have any questions about these Terms, contact us:
📧 hello@ysabelscoffee.com
📍 Riverside, California